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We give you peace of mind

We help make your world a safer place. By providing innovative, high-quality and sustainable security services to our clients, we help them keep ahead of their risks so that they can focus on their core business. We make people feel safe. Every day, worldwide.

Read more about our offering and the markets where we operate

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February

Efficiency

We launched business transformation programs in Security Services Ibero- America and in Security Service Europe to modernize our business and enable us to scale our strategic execution and improve profitability. We completed the design phase during the year paving the way for the implementation phase during 2022.

February

Sharpening our focus

In 2020 we decided to leave markets with low-margin operations and we completed the exit of 10 markets with low-margin operations.

March

Our identity

We launched a new brand identity and positioning. Securitas is a knowledge-driven company where engaged and talented people make a positive difference every day. The new brand expresses our confidence in the future, while remaining true to our heritage and people.

Securitas car

June

Net impact rating

Securitas was awarded a net impact rating of AAA (Prime level) by the Upright Project. The AAA rating is the highest rating possible, and puts Securitas in the top three percent of rated companies. The Upright net impact model uses artificial intelligence to review millions of scientific articles and public statistical databases measuring the net impact of companies on the world.

July

Two major acquisitions

We acquired Protection One, the German market leader specializing in remote technology driven security solutions and electronic security. We also acquired Tepe Güvenlik a leading electronic security company in Turkey, making Securitas number two in the monitoring market in Turkey.

October

One of Forbes top 500 diverse companies

Our employees come from diverse cultures, experiences, backgrounds and populations. The recognition from Forbes represents our unwavering commitment to hire and retain multicultural talent throughout the company. We are pleased with the progress we have made to ensure diverse representation at all levels, and it exemplifies our ability to live according to our purpose in everything we do. The Forbes list includes the 500 employers with the most diverse workforces in the US, including the most diverse boards and executives.

Fingerprints

October

Award winner

Securitas Security Services North America received the most prestigious award in the US security industry – the Outstanding Security Performance Award (OSPA). This recognition reflects our standing as a knowledge and performance leader in the security industry. "The company’s ability to deliver on its commitment to stakeholders was particularly evident during the pandemic and domestic unrest, which collectively demonstrated their commitment to investing in clients, employees and communities.”

October

Client centric

Our Client Excellence Platform has been launched in most countries across our global footprint and thereby standardizing many key processes. This streamlines the client life cycle and ensures client centric approach based on our global best practice.

December

A transformative acquisition

We announced a signed agreement to acquire Stanley Security. A major leap in the company's history that will pave the way for the future transformation of the entire security industry. It will be a real game changer for Securitas and for all of our stakeholders.

Woman and men at desk

March

Innovation

During the spring, we successfully launched a new intelligent service - risk prediction in Sweden with positive client feedback. The next market to follow was Norway.

Securitas CEO Magnus Ahlqvist

All-time-high operating result and transformative technology acquisition

“Fulfilling our clients’ security needs, giving them peace of mind to focus on their core business, is at the core of what we do.”

Magnus Ahlqvist, President and CEO

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Our offering

Securitas has the most comprehensive protective services portfolio in the industry, and we continuously innovate our offerings with solutions tailored to our clients’ businesses and needs. This enables us to pursue partnerships where we develop in tandem with our clients.

Our security services are managed and coordinated through Securitas Operations Centers (SOC), where operators can quickly address our clients’ security needs. The information gathered by our SOCs provides our clients with high-quality security around the clock, along with analytics, analysis and client reports.

SECURITY SOLUTIONS
Security solutions are a combination of services such as on-site and/or mobile services and/or remote services. These services are combined with a technology component in terms of equipment owned and managed by Securitas and used in the provision of services. The equipment is installed at the customer site.

Corporate risk management

Combining cutting-edge technology with top security intelligence, our global network of experts covers every risk. Securitas’ risk experts are some of the most knowledgeable in the industry, identifying and protecting all areas that threaten your business and its operations.

On-site services

Our on-site security officers protect properties, assets, staff, and residents in private or public environments. They are trained to detect, deter, and respond to risks and incidents.

Mobile services

We provide mobile guarding services, where one security officer serves multiple clients within a limited geographical area.

Remote services

Our remote services are standardized, cost-effective, and combines specially trained security officers with innovative technology.

Electronic security

Electronic security consists of the sale of alarm installations comprising design and installation. Remote guarding, in the form of alarm monitoring services, that is sold separately and not as part of a security solution, is also included. Electronic security also includes maintenance services and, to a limited extent, product sales (alarms and components) without any design or installation.

Fire and Safety

We provide certified safety services, including fire prevention, first aid, evacuation assistance, and emergency planning adapted to each industry.

Palm trees

A strong global position and local presence

Securitas has operations in 47 markets with more than 1 300 branch offices. We are organized in three business segments: Security Services North America, Security Services Europe and Security Services Ibero-America. We also have operations in Africa, the Middle East, Asia and Australia, which form the AMEA division and is included in Other.

Security Services
North America

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Total sales MSEK

Security Services
Europe

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Total sales MSEK

Security Services
Ibero-America

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Total sales MSEK

AMEA — Africa, Middle East, Asia and Australia

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Security Services
North America

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Security Services
Europe

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Security Services
Ibero-America

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AMEA — Africa, Middle East, Asia and Australia

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Security Services
North America

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Total sales MSEK

Security Services
Europe

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Total sales MSEK

Security Services
Ibero-America

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Total sales MSEK

AMEA — Africa, Middle East, Asia and Australia

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Security Services
North America

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Security Services
Europe

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Security Services
Ibero-America

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AMEA — Africa, Middle East, Asia and Australia

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Security Services
North America

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employees

Security Services
Europe

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employees

Security Services
Ibero-America

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employees

AMEA — Africa, Middle East, Asia and Australia

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employees

Security camera

A strong positive impact on society

In pursuing our purpose, our business creates a range of different impacts. A quantification of these impacts, or the value we create, is summarized into a net impact profile. This is a bird’s eye view of the holistic impact of Securitas’ business on society, knowledge, health, and the environment.

81%

Net impact rating

345 000

Provided employment

1 265

Current taxes paid, MSEK

Shaping our future in
an ever-changing world

Securitas strategy is our main tool for achieving our wanted position - a leading intelligent security solutions partner – and staying relevant to our clients as the knowledge leader in the market. It is also our means for achieving our ambition to double electronic security and solutions sales by 2023 and improve our profitability margins. We aim to create sustainable value for our clients and shareholders.

FOUR STRATEGIC FOCUS AREAS
In everything we do and deliver, we need to be client centric, data driven and people focused, and based on this we have divided our strategy into four focus areas.

NINE EXECUTION AREAS WITH PRIORITIES
Our strategy focus areas are broken down into nine execution areas, clearly connected to our four main focus areas and our ongoing IT and business transformation programs.

CLIENT ENGAGEMENT

Along with our people, our clients is our most important asset, an asset we invest in in different ways in order to strengthen our relationship. With clear value propositions, shared values and ethics along with a continuous drive to develop our services into value-added solutions, we remain close to our clients.

Client excellence

Continue to drive sales with the help of our Client Excellence Program in all markets

Global clients

Strengthen our relationship with our global clients, using common tools, reporting processes and KPIs

Execution areas Close

PROTECTIVE SERVICES LEADERSHIP AND INNOVATION

Securitas has the most comprehensive protective services portfolio in the industry, and we are continuously innovating our offering to remain relevant to our clients and protect our marketleading position.

Guarding

Specialize and modernize our
guarding operations

Security solutions

Strengthen our solution sales
leadership and build momentum
with the help of best practice
sharing between our business
segments to accelerate our
solutions journey

Electronic security

Execute and invest in our global
growth and acquisitions in line
with the electronic security
strategy

Innovation

Continue developing and
generating returns on our
intelligent services and risk
prediction capabilities

Execution areas Close

EFFICIENCY

We are upgrading our IT and business platforms to boost efficiency across the company and create cost savings. We strive to be data driven and efficient in everything we do, since this contributes to improved quality and ultimately adds value for our clients.

Leaner processes

Invest in IT and business
transformation programs to
enable cost savings, efficiency
gains, and improved value
realization

Execution areas Close

PEOPLE

Our employees’ engagement,
pride and passion are vital for our continued business success, hence our investments in this area and our focus on retention. Our core values
- integrity, vigilance and helpfulness
- guide our behavior, help us earn our clients’ trust and unite our large organization across the globe.

Strategic HR

Continue investing in our people;
in competency and engagement,
to improve retention and quality

Reputation

Re-position Securitas as a
leading intelligent security
solutions partner with the help of
our updated brand

Execution areas Close

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